FAQs

What are the payment methods available?

To bring you the best online shopping experience, we offer multiple payment methods:

• Cash On Delivery
• Credit/ Debit Card (Mastercard, Visa, AMEX and JCB)
• BDO Installment
• MegaLink
• BancNet
• Philippine-Paypal accounts
• helloPay

Will I receive any order confirmation after placing an order?

An order confirmation with order summary will be sent to you through email and SMS right after you have placed your order. We will also send email and SMS notifications to keep you updated frequently on your order status.

I just received an email saying that my item has been shipped. When will I receive my order?

Once shipped, you should receive your order within the promised delivery timeframe of 1–7 business days for Metro Manila areas and 5–12 business days for non-Metro Manila areas. Please note that deliveries for imported items may take longer.